Cost Effective Support Solutions For Your Agency!

Time So You Can Focus On What Matters Most.

Solutions designed to
give you time

Whether you seek a healthier work life balance or just the freedom to focus your time on revenue generating tasks, VIVA gives you TIME to be who YOU are. Because Time Matters.

Insurance Industry

Time to focus on building deeper relationships with clients and partners.

Mortgage Industry

Time to help more families fulfill their dream of homeownership.

Real Estate Industry

Time to help more families find a house that will become their new home.

Our Solutions

VIVA Virtual Assistants

VIVA allows the local insurance agent to outsource the tedious “Low to No Revenue” tasks that knock agents out of their productivity zone each day.

VIVA On-Demand

This program is perfect for agency owners who are looking for help with quote requests, service requests, and retention activities! Our On-Demand team is trained.

VIVA 24/7

24/7/365 phone coverage, handled by a US-based Virtual Receptionist that answers each call using a customized call script for your agency.


VIVA offers Virtual Assistant services to Insurance & Real Estate industry businesses across North America.  All our VA’s are college educated and they speak both Spanish & English fluently!  


In today’s rapidly changing business environment, the local insurance agent is Under Attack!
Emerging Digital Competitors, Larger Agencies & National Carriers attempting to sell directly to consumers are all trying to put the Local Agent out of business.
VIVA allows the local insurance agent to outsource the tedious “Low to No Revenue” tasks that knock agents out of their Productivity Zone each day, and enables agents to purely focus on High Revenue generating activities thus evening the playing field for the Local Agent!
Long Live the Local Insurance Agent!


The Mortgage Industry is currently facing a staffing crisis as they look to ease the stresses that the current volatile rate environment has placed on its employees.
The Refinance boom seemingly came out of nowhere and many Mortgage professionals weren’t properly staffed to handle the massive workloads that this boom has created.
VIVA allows the local Mortgage professional to quickly get the processing help they desperately need like gathering documentation & signatures, completing required paperwork, and booking new consultation appointments for the Loan Officer.
Long Live the Local Loan Officer!

Real Estate

The Real Estate Industry is facing challenges and new competition like never before! From iBuyer competition to the lack of affordable houses in today’s marketplace, the local Real Estate agent needs to find ways to prospect for new clients and to build deeper relationships with the leads they develop.
VIVA allows the local Real Estate Agent to get the much-needed prospecting and follow up help it desperately needs. From contacting expired & FSBOs, to following up with past clients and generating new home buyer leads, VIVA Virtual Assistants is your solution to get more done in less time!
Long Live the Local Real Estate Agent!

New Normal vs. Traditional Staffing

  • $ 100
    Per month
    • Spanish & English Fluency
    • College Educated
    • Local Time Zones
    • Computer Costs included
    • Software Costs included
  • $ 100
    Per month
  • Traditional Staff

    • High Recruiting Costs
    • Cost of Taxes & Benefits
    • High Office Space Costs
    • Added Cost of Computers
    • Added Cost of Software
Our virtual assistants

What we offer

College Educated - Young Professionals 0
Bi-lingual Staff - Both English & Spanish! 0
Local Time Zones - Unlike Asian based VA services 0


"The Local Agent is under attack! VIVA's Virtual Solutions were all designed to allow the local agent to outsource the tedious daily tasks that knock them out of their Productivity Zone each day."

Rob Lopez
Founder and CEO - VIVA Virtual Assistants

VIVA Gives You More TIME!

Administrative tasks

CRM, email, and calendar management

Create new opportunities

We handle prospecting calls, cold calling, lead screening and prequalification

Improve customer loyalty

Warm calling and client nurturing

Stellar reviews

Fully satisfied customers across North America

Customer inquiries

Help desk tickets and support task requests

Amazing support

Phone answering and reception, bookkeeping and so much more!