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WHAT WE OFFER

Our Solutions

VIVA Virtual Assistants

VIVA allows the local insurance agent to outsource the tedious “Low to No Revenue” tasks that knock agents out of their productivity zone each day.

VIVA On-Demand

This program is perfect for agency owners who are looking for help with quote requests, service requests, and retention activities! Our On-Demand team is trained.

VIVA 24/7

24/7/365 phone coverage, handled by a US-based Virtual Receptionist that answers each call using a customized call script for your agency.

Industries

VIVA offers Virtual Assistant services to Insurance & Real Estate industry businesses across North America.  All our VA’s are college educated and they speak both Spanish & English fluently!  

Insurance

In today’s rapidly changing business environment, the local insurance agent is Under Attack!
Emerging Digital Competitors, Larger Agencies & National Carriers attempting to sell directly to consumers are all trying to put the Local Agent out of business.
VIVA allows the local insurance agent to outsource the tedious “Low to No Revenue” tasks that knock agents out of their Productivity Zone each day, and enables agents to purely focus on High Revenue generating activities thus evening the playing field for the Local Agent!
Long Live the Local Insurance Agent!

Mortgage

The Mortgage Industry is currently facing a staffing crisis as they look to ease the stresses that the current volatile rate environment has placed on its employees.
The Refinance boom seemingly came out of nowhere and many Mortgage professionals weren’t properly staffed to handle the massive workloads that this boom has created.
VIVA allows the local Mortgage professional to quickly get the processing help they desperately need like gathering documentation & signatures, completing required paperwork, and booking new consultation appointments for the Loan Officer.
Long Live the Local Loan Officer!

Real Estate

The Real Estate Industry is facing challenges and new competition like never before! From iBuyer competition to the lack of affordable houses in today’s marketplace, the local Real Estate agent needs to find ways to prospect for new clients and to build deeper relationships with the leads they develop.
VIVA allows the local Real Estate Agent to get the much-needed prospecting and follow up help it desperately needs. From contacting expired & FSBOs, to following up with past clients and generating new home buyer leads, VIVA Virtual Assistants is your solution to get more done in less time!
Long Live the Local Real Estate Agent!

Young professionals heavily trained and ready.

Both English and Spanish

Unlike Asian based VA services, we are available for you at your working hours.

Investments costs cutting and time saving

SOLUTIONS DESIGNED TO GIVE YOU TIME

Long Live the
Local Agent, Join Our Revolution!

Solutions designed to give the local agent...
TIME to be who YOU are.

In today’s rapidly changing business environment, the local insurance agent is Under Attack!

Emerging Digital Competitors, Larger Agencies & National Carriers attempting to sell directly to consumers are all trying to put the Local Agent out of business.

VIVA allows the local insurance agent to outsource the tedious “Low to No Revenue” tasks that knock agents out of their Productivity Zone each day, and enables agents to purely focus on High Revenue generating activities thus evening the playing field for the Local Agent!

Long Live the Local Agent!

Join the Revolution!

Virtual Assistant support for agents who need help now, but worry that they don’t have enough tasks to keep a Dedicated Virtual Assistant busy for 40 hours a week.

The VIVA On-Demand program is perfect for agency owners who are looking for help with quote requests, service requests, and retention activities! 

Our On-Demand Team is already trained, so they can help your agency immediately!

Missed phone calls are costing your agency new customers and causing your current customers to feel like they are being undervalued! Studies show that nearly 81% of callers who are routed to an auto-receptionist or voicemail box, will hang up and most may not call back again!

VIVA 24/7 offers 24/7/365 phone coverage, handled by a US-based Virtual Receptionist that answers each call using a customized call script for your agency. Bi-lingual Operators will send you email and/or text confirmations so you can reply quickly and grow your agency faster!